Still have not received payment I cashed out on 11/6/2018

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    Still have not received payment I cashed out on 11/6/2018

    So I have mentioned this in the DHT, but also wanted to cross reference here in case anyone is browsing this forum and has any input. I cashed out a twenty plus pound payment on 11/6/2018 to Circle. I never received it, and I contacted them to inquire about it. On Tuesday (yesterday) they responded back and said they had had an issue with Circle but it had been resolved and I should have gotten my payment now. Okay, a lot of us were affected by that so that's not really news. But I never got my payment. They said to let them know if I didn't get it, so I emailed them back immediately and told them I had not gotten my payment and where do we go from here? They did not respond to this email. This was Tuesday around noon. So this morning (Wednesday) I sent them another email explaining the situation and asking them what is going on. They still have not responded. I know they are five hours ahead of us, but they have always responded to my support tickets pretty fast (within 12 hours). So at this point I am getting alarmed. What is going on and why are they not responding to me? I know we are only talking about $30 dollars or so here but I would still like my money because it represents several hours of work on my part. What should I do? I think all I can do is just continue to wait for them to respond, but....any ideas??

    #2
    Update: Prolific finally sent the payment about a week later. It was some mistake on their end. Annoying but at least they made it right.

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